Refunds
Refund & Cancellation Policy
Last updated: 8 November 2026
BusinessVilla memberships are digital and are paid for one 30-day period at a time. This page explains cancellations and when you can get your money back.
This page is a draft and has not yet been reviewed by a lawyer.
Cancellation
Memberships do not renew automatically, so there is nothing to cancel. When your 30 days end, your account returns to the Free plan and you are not charged again unless you buy another membership.
When we refund
- Charged but not activated: if your payment succeeded but your membership did not start, we will activate it or refund you in full.
- Duplicate payment: if you were charged more than once for the same purchase, we will refund the extra payment(s).
- Change of mind within 7 days: if you ask within 7 days of paying and have not used the paid benefits (searches or exports beyond the Free allowance), we will refund you in full.
Outside these cases, payments are not refundable because the service is delivered digitally as soon as the membership starts.
How to ask for a refund
Email hello@businessvilla.in from the address on your account and include your payment ID (it is in your payment receipt email). We will review your request and reply.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay. Your bank usually takes several business days to show the money.
Questions? Contact us or email hello@businessvilla.in.